Localization, Localisation

Practical and concise answers to common questions in G11N, I18N and L10N

Posts Tagged ‘MultiTerm’

SDL TMS 2011: Inner Peace

Posted by Nick Peris on June 28, 2011

The pace of release of Enterprise Technology such as Workflow and Translation Management Systems is usually slower than that of end-user applications such as CAT tools.

The reasons for this are easy to understand:

First, the priority for Enterprise Applications is stability, not cutting-edge User Experience. Users, and especially customers, require proven and sturdy environments capable of consistently handling massive traffic. This cannot be compromised in favour of the latest UI bells and whistles, not even the newest linguistic asset formats or features.

Secondly, the licensing and pricing model for these applications is such that customers have to monitor their ROI more carefully. Purchasing decisions would not be influenced with yearly or even bi-yearly releases of brand new product lines. The expectation is that these Applications provide a permanent Solution which can be used for several years to come. For that reason, Support contracts tend to include free Patches and even Service Pack upgrades which take care of the more pressing updates.

Last but not least, the efforts required in deploying these server-based technologies are again prohibitive of frequent upgrades. There are  infrastructure implications like matching SQL server versions or multiple server roll-out workload. The technology also needs to co-exist with a number of desktop applications in use in the supply chain.

From reading the SDL TMS 2011 Release Notes, I think the differences with its predecessor, SDL TMS 2007, are very much inline with these requirements. It seems to deliver relevant compatibility updates as well as promising improvements in usability and performance. If the announced increased reliability delivers, then I think one of the key to its success over SDL TMS 2007, will be whether it succeeds at making linguists more willing to work online, or whether they will continue to prefer to use it for File Transfer only and perform the actual linguistic work in their desktop CAT tools.   SDL TMS 2011 Carbon Theme


This is the first major release of SDL TMS since the acquisition of Idiom by SDL back in 2008. Together with the recent release of SDL Worlserver 2011, this confirms that in the short to medium term at least, these two Workflow systems will continue to coexist.

The SDL TMS offering features updated compatibility both in terms of CAT tools and infrastructure:

  • CAT: SDL Trados Studio 2009 SP3, SDL MultiTerm 2009 SP3/SP4, SDL Passolo 2011 (incl. word counts accurracy, new dedicated Workflows) and SDL Trisoft
  • Infrastructure: LDAP enhancements, Windows Server 2008 and Microsoft SQL Server 2008 support

SDL TMS can be upgraded to version 2011, though only from SDL TMS 2007 SP4 or later. SP4 would have to be installed first, before upgrading from any older version.

One piece of good news is that no data migration is required when upgrading, and all Post-SP4 hotfixes are included in the Upgrader. Microsoft .NET Framework 4 is recommended. 

Usability and Performance

The User Interface has reportedly been made more responsive in several areas: Translation Interface, Job Authorisation, Configuration edits and more. The UI has been updated with a new colour theme, but apart from that the navigation appears to be unchanged.SDL TMS 2011 Go to Dialog We will investigate in an upcoming article how this may be changed by the addition of SDL Studio Online. SDL Studio Online is an optional web-based version of SDL Trados Studio 2011, exclusive to SDL TMS 2011 SP1.

The Search feature has also been improved with increased speed for the main Search (results are now limited to 2,000 matches) and a new “Go to” feature lets users directly open specific Jobs or Tasks if they know the ID.

SDL Trados Studio can now access SDL TMS directly for TM Concordance and updates. This is achieved through an SDL Open Exchange plug-in. Once installed, users simply need to login using the SDL TMS Server Name, Username and Password, much like previously in SDLX’s SDL Maintain.

Unfortunately, Tageditor’s TTX files can’t be downloaded from SDL TMS 2011.  SDL recommend downloading Packages, which contain the ITD files for translation in either SDLX 2007 or SDL Trados Studio 2009. Eventhough SDLX is considered a part of SDL Trados 2007, this makes using Tageditor and Workbench more difficult and more-or-less means support for Trados 2007 in SDL TMS has been dropped.

Terminology imports have been enabled through a new functionality similar to the TM import added with SDL TMS 2007 SP4. This works using SDL MultiTerm .xml import files and a matching database definition. Passolo Terminology (sequences and TB updates) is also supported.

Here are a few other bug fixes and new features which caught my attention:

  • Users can reset their own passwords, which should improve the quality of life of many Workflow managers
  • Issues with the second and further pages of the Translation Interface have been fixed (comments, segment history and MultiTerm matches now work)
  • TM attributes can be edited from the Edit TM page
  • Ampersand(&) and quotes(‘) in ITD names are allowed
  • Job-level Project TM availability can be displayed in the Inbox
  • PowerPoint SmartArt is supported


SDL claim that over 200 reported issues have been resolved, including a number reported by users through ideas.sdl.com.

Improvements in file format support and exception handling should limit the number of failed Jobs and Tasks.

Importantly, progress seems to have been made with Translation Memories exports. A new incremental method, saves having to use server resources to repeatedly perform full exports. This Incremental TM Export option, which is unchecked by default after installation, functions as follows:

  • Only segments added or modified since the last export are exported.
  • They are added to the latest corresponding TMX export file.
  • All TMX export files can be downloaded at once.
  • Note: segments deleted from the TM are not removed from the export. A full export (by temporarilly unchecking the Incremental Export box) is required to reflect any deletion

Posted in News, SDL TMS, Translation Management Systems | Tagged: , , , , , , , , , , , , , , , , , , , , , , , , , , | 2 Comments »

Alchemy Catalyst 9.0: A Practical and Visual Guide

Posted by Nick Peris on November 15, 2010

I recently had the welcome surprise of finding an invite to a Catalyst webinar in my Inbox. It was with great anticipation and a touch of nostalgia for my Localisation Engineering days, that I clicked on the link and joined the meeting to discover what Alchemy had been up to.

I soon realised that a practical user’s guide would be the best way to cover this on Localization, Localisation. The Alchemy Software Development website already lists What’s New in this release so rather than analysing the differences between Catalyst 8, for which we did a complete Launch coverage and Catalyst 9, I’ve put together a step by step tour based on the demo.

This article can be used by Localisation Engineers and Translators alike to preview the Catalyst 9 interface using the 30 or so screen shots included (see after the slideshow for full screen versions), and also to read through some recommended processes and tips, adding to my past article on the Leverage and Update Experts.

This slideshow requires JavaScript.

Creating a Project

The User Interface remains the flexible and now very familiar .net window, with its various docked panels and tabs. It’s also a stable interface which will cause little or no navigation headache to even the most novice user.

The first operation when getting started with Catalyst is to create a Project file, or TTK file. This is easily done by using the File – New menu and following the basic steps.

You will notice in the screen shots that the example used includes varied sample files such as compiled help (.chm) not requiring any source or project files, and wpf executable.Locked strings

Preparing a Project

After the creation of the TTK, source files can be inserted either using the Insert Menu item or a context menu in the Navigator tab. Folder structures can also easily be used.

Once the files have been inserted into the TTK, it is time to prepare it for leveraging.Translator Tool Bar Context Menu and Keyword Lock This operation of consists mostly of locking non-translatable strings and sub strings. It can be tedious on a brand new Project but the work done can be completely leveraged to the various language TTKs as well as any future versions of the project.

The lock keywords functionality has been improved in Catalyst 9: the txt file which the project’s keywords list is now automatically generated in the background as soon as the user locks a keyword.Catalyst 9 UI Batch Keywords Locking

Once a keywords list has been created, it can in turn be used to automatically lock the listed keywords in the remainder of the project.

Another thing to note is that Maximum String Length can now be set on a batch of strings at once.

Leveraging previously translated content

Apart from Leveraging from the TTKs of previous projects, Catalyst supports leveraging from a variety of Translation Memory formats:Keywords List

  • Translation Industry Open Standard (*.tmx)
  • SDL Trados 2007 (*.tmw)
  • Wordfast Pro (*.txml)
  • Tab-delimited (*.txt)
  • Alchemy Translation Memory (*.tm)
  • Alchemy Catalyst (*.ttk)
  • Alchemy Publisher (*.ppf)

Alchemy Translation Memory is a new proprietary format used to create Master TMs from completed TTK projects. This format allows to store Catalyst-specific context information such as the context (Dialog box ID, Menu Item etc.), which can later improve the quality of leveraging by providing Perfect match. In Catalyst terms, a Perfect Match is a 100% match located in the same Dialog, Menu etc).TM Compatibility List

Alchemy Publisher, Wordfast Pro, Trados 2007 or the nonproprietary TMS are also present provide compatibility with other TM format Catalyst might have to coexist with.

Noticeably, Trados Studio 2009 TMs (.sdltm) still do not appear to be supported.

Batch processing

The process recommended by Alchemy is to create an English to English Master TTK and then to automate its duplication and pre translation for each target language in the Project.

This is an area where Catalyst 9.0 does seem to bring a good bit of novelty:Create Job Expert

  • With Catalyst 7, engineers had to manually duplicate TTKs.
  • Catalyst 8 was a bit more helpful and created Project folders for target languages and project resources.
  • In Catalyst 9.0 however, the Job file and Scheduler take care of a lot of the repetitive tasks associated with preparing a new Project.

The Create Job Expert lets you use the Master TTK as a template to create project folder structure and corresponding target language TTKs.

Meanwhile, such tasks can also be added to the Scheduler. This new queuing system allows the user to start working on the next project while it processes queued tasks in the background.Create Job Expert Batch Leverage


The Command line automation has been improved since Catalyst 8 to include Analysis. The complete Catalyst localisation process can now be automated.

Catalyst 9.0 Developer Edition also includes the Comm API which lets advanced users script TTK operations all the way down to string level, and output automation reports  in txt or xml format.

Ensuring Quality and Consistency

In addition to Translation Memories, Catalyst 9 also supports several Glossary formats:

  • Text files, used in Catalyst since the beginning (.txt)
  • Terminology Exchange Open Standard (.tbx)
  • Translation Memory Exchange can also be used for Terminology (*.tmx)
  • SDL MultiTerm and MultiTerm ServerCatalyst 9 inline Validation

Validation still takes two forms: the Expert can be run to perform global check, and inline validation can also be switched as a non-intrusive real-time quality control. If a potential error is found, a flag will be raised through the bottom pane, but Translators will not be interrupted. They can simply go back to the issue by clicking on the notification once they are ready to attend to it.

The Thumbnail view seems to be a great tool for engineers regressing bug. It gives a preview of all dialogs in a TTK and lets you click the one which matches for example the screen shot in a QA report and brings you automatically to the location of this dialog in the ttk file.Catalyst 9 Thumbnails

Translating in Catalyst

The Concordance search and Translator toolbar do not appear to have been changed. Both were introduced with Catalyst 8 where there was strong focus on improving the user experience from the Translator’s point of view, and they seem to have delivered.

The new Re-cycle button is a result of the same ambition. New translations can be propagated to entire project by using the current project as an inline TM in the background. Layouts are not recycled but fuzzies are supported.

Clean up Expert

Finally the Clean up Expert has also receive some improvements. Like for all Experts, it is recommended to close the Project file before running it, and then select the file(s) to process from the Expert’s General tab.

Clean up now creates a postproject.tm Translation Memory and generate supplied assemblies for .net.


in my opinion, this new generation of Catalyst still offers a great solution for visual localisation. Although the differences with Catalyst 8 may not may not make a bullet proof case for immediate upgrade, the 25% discount currently on offer does represent decent value.

Posted in Beginner's Guide, Catalyst, News, Software Localisation | Tagged: , , , , , , , , , , , , , , , , , | 1 Comment »

SDL TMS 2007 SP4: Some Comments from SDL

Posted by Nick Peris on June 2, 2010


Here are some interesting comments from Paul Harrap, Product Manager for TMS at SDL, in reply to my article on SDL TMS 2007 SP4. I’ve also included my own response afterwards.

“(…) I’m very pleased to see we’re getting some coverage in the blogosphere. I’d like to thank you for taking the time to write us up and your positive feedback on the product generally and our new SP4 specifically.

I accept that there’s still some work to do in the product with relation to TM maintenance. As your article accurately reflects, the contents of TMs are updated in TMS in very specific places in the workflow- typically after one or two cycles of review – and what content goes into which TM can be carefully controlled. This is very much by design. We see Translation Memory as the crown-jewel of the linguistic assets of the enterprise customer and so contents are tightly regulated by TMS.

However, we have to acknowledge that bad content can creep into TMs over time – there might be an error in review, or some customers might not review translations quite as thoroughly as others. The changes we made in SP4 to allow the import of files directly into TMs is a response to this requirement. The enterprise can now add/replace contents of a TM directly, without reference to a specific translation job or workflow, as an administrator-level function. This can allow people to quickly and painlessly correct known-bad TUs.

We’re considering including the ability to search through, browse and directly edit the TUs in the TMS browser environment in a future release. While I accept that this is a lacking feature, I wouldn’t concur that we should be putting such power in the hands of the vendor or the freelancer. Seeing the TM as a hugely valuable asset for the enterprise, I expect this is the sort of feature and capability that most enterprises would want to keep in-house.

On the integration with SDL MultiTerm, I very much see a distinction at the moment where TMS is a consumer of Terminology and MultiTerm is the owner of it. Over time we will see much tighter integrations between the SDL products, so the lines between TMS and MultiTerm will very much start to blur, and we have plans to introduce workflow capabilities for term lifecycle management.

On the issue of uploads and downloads and working offline, I think a lot of people would very much agree with you. The single largest corporate user of SDL TMS is… SDL! We have dozens of translation offices around the globe, all of whom deal with the upload and download of files to and from TMS servers based in our hosting centre in London on a daily basis. What tends to drive people offline is the featureset available in the desktop tools. SDL Trados Studio, and its predecessors SDL Trados TagEditor and SDLX, are very powerful productivity tools for the translator. Replicating these features in an online translation environment is a monumental task and it’s  something we are investigating.”

First of all, I would like to thank Paul for this input. Since the ramp up of Trados Studio over a year ago, SDL have made a sustained effort to listen to their user base. The TMS section proves here that they are keeping with this policy.

On the topic of TM Maintenance, which is very close to my heart, I think the business model Paul is presenting is either slightly outdated or, more likely, is missing on a part of their customer base.

From my experience, the outsourcing model has developed so much during this recession that at least in some cases, big enterprises (i.e. the TMS customers) no longer employ Translation Memory management experts. These positions are filled by technicians employed by the LSPs.

Another point is that while TMS customers use Review routinely, they also cannot afford to review all the content they output. Most of the big players have either implemented or are looking into models which allow them to reduce their review cost for languages where the quality is considered stable. This means that TMs may be updated in TMS with contents which hasn’t been reviewed, and consequently that linguists must regularly inspect the TMs and fix any inconsistencies in legacy TUs to prevent reoccurring errors.

I maintain that this task must be assigned to a linguist, and the best placed to do so is a senior Reviewer. Not all of these are in-house, by far.

Posted in SDL TMS, Translation Management Systems | Tagged: , , , , , , , , , , , , , , , , | Leave a Comment »

SDL TMS 2007 Service Pack 4: Love and Hate

Posted by Nick Peris on June 1, 2010

SDL TMS 2007 - Localisation workflow

I always find it challenging to get a fair idea of what Enterprise tools can do before making a purchase decision. There is so much involved in setting them up that even if a trial version is available, the efforts required to perform meaningful testing are prohibitive.

Many such applications do not come ready out-of-the-box and require extensive customisation before they can be tailored to fit a specific business model.

This is why many purchase decisions are executive decisions, based on ROI reports and presentations showing what the software does. A demo might be setup for you on a dedicated server by the sales person, and you’ll be left thinking “hum…surely it’s not that simple”. This is also why 10 times out of 10, these pieces of software come with a Support package which lets you install regular and much needed updates and bug fixes.

It doesn’t have to be this way!

If you have the opportunity, go knock on a few door and try to find a company nearby which uses the software in a production environment. Contact them, ask to visit, get an independent demo. From my experience (not based on TMS that time) most people will be more than happy to tell you how much effort it took to setup, how many features still don’t work, but also how much their productivity has really increased and perhaps even how many of their employees have done a thesis on the subject! Bottom line: get real-life advice!

SDL TMS, or Translation Management System, is one such behemoth application. Trying to find independent information about TMS on the web is a challenge. In fact, even finding official information can prove frustrating. As for Special Interest Groups… those I found were for customers-only. It seems it’s buy first, we’ll talk later.

So what’s the big deal exactly? Well I’ve been working with TMS 2007 for about a year now and I have a few things to report: some good, some not so good.

What it does well

Let’s start with positive thoughts.

TMS is a workflow tool, designed to connect a customer directly to it localisation vendors and all their armies of sub vendors. It handles big volumes and short turnarounds really well, and is reasonably good at supporting your Translation Memory and Terminology Management needs. It also offers the reporting facilities necessary for all members of your localisation ecosystem to invoice each other, and you.

TMS automates part of the role of the middle men, and is ideal for localisation consumers with a constant stream of translation, especially if they come in the shape of numerous small projects.

Multiple alternative workflows can be set up, depending on vendor selection, TMs to leverage against, TMs to update, need for Linguistic Review etc. Once the correct workflow is selected at the job creation stage, you can be sure it will go through all the steps required. There is little or no human error possible, at least not in scheduling and assigning tasks to the right participant.

TM updates are handled automatically, literally seconds after the last human input in the workflow.

Where it lacks

So are all the vendors really gathering orderly around the assembly line and localising thereafter like a happy family?

Not exactly. There are a few snags.

My main grief is around TM Maintenance or the lack of it. Because TMS automatically updates the Translation Memories at whatever stage of your workflow you told it to, manual editing of the TMs has been neglected. A user can perform a Concordance search, but it is impossible to edit the Translation Units found. One cannot use TMS to fix inherited inconsistencies or any error found in legacy TUs.

This makes implementing Global changes a very untidy task: one needs to connect to the TM Server (hosted by SDL in most cases) using SDLX 2007 Professional. This, to me is total non-sense and here is why:

  1. increasingly, the business model in Localisation is outsourcing.
  2. once localisation is outsourced to agencies, these subcontract Single Language Vendors, who themselves might only be sub-contracting to freelancers.
  3. less and less Localisation consumers employ in-house linguists.
  4. their remaining in-country staff is Sales and Marketing, and has much more pressing matters to attend than editing TMs.

Now which version are these freelancers more likely to have? SDLX 2007 Professional (€2,995) or SDLX 2007 Freelance (€760)? I think you probably guessed it. SDL’s licensing model prevents linguists from maintaining TMs in TMS and seemingly forces corporations which bought TMS to support their outsourcing setup, to fix TMs in-house!

There are some workarounds to this, but for a piece of software of this caliber, I think this is a pretty shocking limitation.

The integration with MultiTerm has similar issues: only some of the functionality are available through TMS, the rest including editing Term entries has to be done using MultiTerm Online or Desktop.

Performance issues also tend to drive a lot of linguists offline! Depending on their setup, a lot of them find it more efficient to download jobs, translate offline in SDLX and upload the finished work back into TMS. While there is technically no difference in the end result, this is a disappointing interruption of the workflow.

Service Pack 4: An End to the Suffering?

Squeezing under the gate at the last second, like Bruce Willis in a classic movie, TMS 2007 Service Pack 4 sneaks in before the long-awaited SDL TMS 2010 and comes to the rescue.

With TMS 2010 now possibly slipping into 2011, it is a welcomed addition particularly due to the improvements it brings. Here are the most significant end-user facing features:

Browser support: IE 8 support added (IE 6 removed in future)

TM import: ITD, zipped ITDs, MDB (SDLX TMs). This is a partial solution to the lack of TM Maintenance feature I’ve talked about in this article.

Continued lack of support for TMX is attributed to the fact that this open-source format has too many proprietary specifications.

Reporting formats added: CSV, Excel 2007, PDF, RTF, Word 2007.

Branding and Fonts are customisable (by Professional Services).

TMS 2010 is expected to have end-user customisable reports.

Segment level QA Model for Reviewer grading

QA Models

This all-new feature in SP4 is crucial if your workflow includes Linguistic Review. All changes made by the Reviewers are now recorded, and the Reviewers can tag them using customisable Error Rating and Categories.

  1. Error Ratings and Categories: support for LISA model, SAE J2450, TMS classic out-of-the-box.
  2. User-specific models can be created. Number of points deducted can also be specified in the QA Model.
  3. Records can be retained at segment (for feedback to translators) or project level
  4. Scoring methods: absolute or percentage
  5. To apply a QA Model: add it to a Configuration (i.e workflow), and it will be available to Reviewers working on jobs passed through this config.
  6. Reviewer usage: click Star at segment level to open the QA model window and enter Category and Rating.Pass/Fail status does not prevent reviewer from submitting or rejecting a job.

Posted in News, SDL TMS, Translation Management Systems | Tagged: , , , , , , , , , , , , , , , , , , , , , , , , , | 5 Comments »

memoQ 4: Interview with István Lengyel

Posted by Nick Peris on December 22, 2009

I have been trying to diversify the topics we cover on LocLoc; and especially the tools we talk about. It started recently with a QA tool and now continues with a CAT tool. I already know from the survey I’ve had on this page, that a lot of you are familiar with Kilgray’s memoQ. This, is a preview of what to expect from the forthcoming memoQ4, from the mouth of Kilgray’s COO, István Lengyel.

[Nick Peris] Hi István, could you introduce Kilgray and your role within the company?

[István Lengyel] Hi Nick! Thanks for inviting me to do this interview. Kilgray Translation Technologies is an independent company dedicated to the development of clean and innovative tools for translation, but so far we are by far the best known for our memoQ translation environment. Though we are based in Hungary and all the founders are Hungarians, we became quite an international team in the last two years, opening up in Germany, Poland and now in the US. It’s really great to work in this team, as we have people coming from all sorts of companies such as Idiom, Passolo, SDL Trados, etc., and every addition to the team opens up new perspectives and shows new approaches – the company culture builds on respect and cooperation.

I am one of the architects of memoQ and also the chief operating officer at Kilgray, though in reality I’m mostly managing our sales and marketing team and our international expansion.

[Nick] Could you give a general overview of what memoQ is for readers who are not familiar with it?

[István] memoQ is an integrated translation environment that has a couple of focal points. First, it is easy to use, easy to learn. Second, we translate a lot in it and manage memoQ’s localization in memoQ itself, so we developed an eye for details – there are lots of smaller features that really make life easier. Third, from the very beginning we were concentrating on collaboration, and even the first version included an internet-enabled TM/TB server. Fourth, we don’t believe that we should lock in any of our customers – the entire system supports interoperability between tools to the maximum extent, meaning that you can process files prepared by virtually any major translation tool, and you can also prepare files for processing in other tools. There’s also a full set of documented APIs available for integration with other tools. Fifth, leverage, which means that we are trying to make the most of your resources. There were a couple of things where memoQ pioneered: we were the first to introduce real-time previews that change as you type, we were the first to introduce communication such as knowledge bases and instant messaging and offline synchronization into a translation memory server, we were the first to introduce the translation memory-based segmentation where pre-translation emulates the way your translators join and split segments, and we were the first to introduce the automated concordancing. But quite frankly, we are just as happy to take over things that work from other tools as we are to introduce new stuff.

[Nick] I know you are preparing to release a new version; could you give us a release date for memoQ 4?

[István] A few days ago we named January 31, 2010 for the release date, but I was reminded that it’s a weekend. So the first week of February. (Well, who cares about weekends? :))

[Nick] What are the main changes from memoQ 3.5 and main reasons to upgrade?

[István] There are so many changes that I can hardly list them! memoQ 4 is the first memoQ version that really focuses on project management. We like to build bottom-up and believe that an organization will only have a good experience deploying a tool if the translators like it, and we spent the last five years making the translators happy. So let’s start with the revolutionary feature: post-translation statistics. Imagine a situation where several people are working on the same set of similar documents, using a server-based translation memory. There can be a lot of fuzzy matches coming from the other translator’s translated entries, but so far there was no way in any tool to enumerate these matches, because the person who starts working later gets more matches than the person who is the first to start. memoQ 4.0’s post-translation statistics will solve this Gordian knot, and give you the actual fuzzy match analysis for every translator after the project. This way finally there is a business model for server-based translation.

Other than this, the biggest change is that we have upgraded the concept of translation memory servers to the concept of resource servers. So far you could share translation memories, term bases and documents between translators, and you could set up projects for them centrally. In the new version, you can share every other resource such as auto-translatables (for people used to Trados lingo: customizable placeables), non-translatables, segmentation rules, QA settings, keyboard shortcut settings, ignore lists for the spell checker and so on – 12 of them, all together. What’s more, sharing this happens in the background so you can start the publication of a big TM on the server and go on managing other projects in the meantime. These resources can all be exported into an XML-based format so clever project managers can prepare them also automatically.

memoQ 4 also brings finally the concept of multilingual projects. You can create handoff packages and receive delivery packages, or you can simply publish a project on the server. Those who receive the handoff package can in turn create new handoff packages (handy for a multi-tier enterprise-MLV-SLV-translator setup), and through delivery the files and reports are updated automatically. The handoff packages are just zipped containers of open-source format data – XLIFF for documents, TMX for TMs and CSV for terminology. You can process the packages in any tool, so the users are not locked in.

Compared to these improvements, the brand new text editor, the completely revamped user interface and the streamlined quality assurance seem small. Even the previous version of memoQ got quite a lot of credits for its good support of bidirectional and CCJK languages, memoQ 4 takes this further and also introduces support for Indic languages. We are introducing a very advanced multi-tier undo/redo logic, real-time spell checking and other minor improvements. The quality assurance checks have also been dramatically improved and also the interface for fixing warnings has been fine-tuned.

And I failed to mention so many things! memoQ 4 is the single biggest upgrade memoQ ever received.

[Nick] For non-memoQ users, could you give us the main reasons to switch to memoQ 4?

[István] Because other people do and they are happy about it! 🙂 Just like every company, we make mistakes at times but there has not been any single case that anybody asked for a refund. Seriously, I think the main reasons to switch to memoQ are collaboration, interoperability and support. memoQ is a truly collaborative application, it is one of the few tools that enable simultaneous translation and proofreading on the same document, complete configuration of projects for your translators, or using several translation memories or term bases that can be local, remote — they can even be on different servers — or offline synchronized. The server is fast even on a HSDPA connection and it’s also very affordable – no wonder we have over 150 servers out there.

The other important aspect is interoperability. Our main market is language service providers, and an LSP can never say that they use only a single tool, period, otherwise they lose business and what’s more, they can also lose translators. With memoQ you can process documents and packages created by other tools, and you can prepare packages in industry-standard formats for other tools too. Therefore you don’t find yourself in a situation that you bought the tool because you liked it and then you have to fight with everyone around you to make it accepted.

And the third most important aspect is support. I think Kilgray’s support is just great – fast, focused and friendly.

[Nick] What is the pricing structure for memoQ 4?
What are the different Editions of memoQ 4?

[István] memoQ 4 comes in three client editions: translator standard, translator pro and project manager.

memoQ translator standard is for those translators who never work in teams. It does not enable access to servers and does not enable export of files into XLIFF or bilingual DOC, only memoQ’s proprietary MBD format. It also lacks the ContexTM (101%) matching which takes the context also into account, and comes without support. But the price tag is attractive: 99 euros a year.

The memoQ translator pro is the edition for professional translators and very small translation companies who don’t want to invest into a server solution. It costs 620 euros.

The memoQ project management edition comes with multilingual project management and reporting functionality and we charge around a thousand euros for that.

When it comes to server technology, we sell our solution with mobile (ELM or floating) licenses, meaning that companies can give away and take back licenses to translators over the internet. The initial package contains five mobile licenses, and we sell additional bundles of five licenses at very competitive prices. When it comes to servers, we prefer not to sell without a trial period of 30 days – we want everybody to use the tool, not just buy it for the drawer.

[Nick] How did you take into consideration user feedback during the development of memoQ 4?

[István] Oh I could name the people who contributed with their user feedback here! I think it’s worth mentioning how we work. Basically there are four people who decide on what gets into the next release, and every release has a theme. These themes are contained in our 5-year roadmap and we regularly come together for things that we call “walk in the woods”‘ – creative sessions outside the office where we discuss the main ideas and concepts. We personally talk a lot with users and try to learn the rationale behind their feature requests. These talks shape the main themes/features a lot. On top of that, we have a system to archive all the threads on feature requests, and we go through these regularly. I could give you a rather precise list of features for the next three versions!

So basically the user feedback is taken into consideration on two levels: when we realize that a business problem is hard to solve with memoQ, we incorporate the solution into the high-level concepts. The other level is the feature level where for example users request amendments to file filters or suggest small usability improvements. If these are justified, these can go straight into the feature overview.

[Nick] How is Terminology Management undertaken in memoQ 4? What are the Termbase formats supported?

[István] Terminology management is one of the most controversial components in memoQ! So far we only support CSV and – surprise-surprise – TMX as import formats and can also export into Multiterm XML. Why TMX? Just think about software localization and then the help and you’ll understand. With memoQ we decided that this is a translation tool and not a terminology application, and therefore we gave a finite set of attributes but something that is pretty comprehensive: you can have synonyms, definitions, notes, grammatical information, contexts, project, domain, subject, client information, and a few other fields. You can also have images in the term base, and forbidden term variants can also be flagged. From the workflow point of view, memoQ has had a term base moderation feature since v2.0 in 2006, which means that terminologists may need to approve all terms suggested by translators before they become final. Terminology matching is really exciting: you can use wildcards to indicate the end of the invariable part of every word in a term, i.e. for a language like Spanish you can enter cinturón* de seguridad and that will also find cinturónes de seguridad. For translators of Slavic languages this is really crucial (fuzzy matching does not always work for terms). I can list quite a few pros for memoQ’s terminology management but I must say that it’s a very practical approach. However, we understand that corporate terminology management is not a subset of translation, and terminologists may need some more freedom.

Expect that freedom in a third-party tool based on the memoQ engine soon.

[Nick] Is there anything specific to memoQ in the way Translation Memories are created and maintained?

[István] Translation memories are by default context-enabled in memoQ, and memoQ supports two kinds of contexts: the segment before and after and context bound to structural information. This latter means that if you have for example the software strings in an XML or Excel file, with an attribute indicating where the text appears, you will get a 101% match if the attribute is the same to the attribute where you originally entered this translation – this way you can shuffle the translatable strings and still keep the context information. If you speak the Idiom lingo, this is very similar to ICE and SPICE matching.

As for maintenance, there are a couple of things that are quite unique. First, a 100% or 101% match for us is only a match that is identical both in content and formatting to the original. But we have a special bracket, 95-99% that contains segments where numbers, formatting, whitespaces, punctuation marks can be different. Any change in the text results in something lower than that. You can join and split segments wherever you want, and when you get an update to the document, the TM-driven segmentation will automatically join and split the segments according to your previous translation, as it looks into the translation memory for better matches through joining and splitting. During pre-translation, cases where you get multiple 100% matches (because you translated the segment differently in two contexts, and this third context is unknown so far) are flagged and they are very easy to locate. All these features fall under the umbrella term we use for design: “reproducibility”. I think it’s also worth mentioning that memoQ has a built-in TM editor and can work with as many TMs at a time as you wish. Oh, and yes, a minor nuance, just to make things elegant and please those who are really tech-savvy: our support for TMX also covers attributes, so if you import a TMX file coming from another tool that has attributes, even if the TMX attributes there cannot be displayed in memoQ, you can expect that the TMX export from memoQ will preserve and contain them – so memoQ does not swallow the information that it cannot process.

[Nick] Is there any new feature in memoQ 4 you are particularly fond or proud off? Maybe some anecdote about features which took you a lot of efforts to achieve and which you are now very happy to bring to memoQ 4 users?

[István] Well, I’m a person who prefers the big picture to the small details, and for me the biggest achievement – and a big praise goes to Gábor Ugray, our head of development who designed these features – is that the tool did not get more complicated for translators according to the feedback of those users whom we showed the system. We always pay a lot of attention to the user interface, but when we started conceptualizing memoQ 4 about two years ago, keeping its simplicity seemed like a daunting task. The visual marker of the entire resource management and multilingual project management feature is now just two drop-down lists: the server selector and the language selector. And I am of course proud of the fact that the resource concept makes the entire system future-proof – no matter what sort of a linguistic resource comes into existence in the next years, we’ve got a place for it, and savvy users are also welcome to write third-party resource managers.

[Nick] We are seeing a merging trend where tools are less specific to either software or documentation. This is partly due to the content types evolution, and partly to an effort by tool developers to become more all encompassing. How does memoQ fit into this? How is your support for software localisation? Also xml and xliff?

[István] I saw this very much in 2005 when we started off but I don’t see it that much anymore. About a year ago or so we implemented visual localization support for RESX files and quite a few users are using it, but we have no plans to implement visual localization for other formats such as RC or binary files. On the other hand there are quite a few considerations in memoQ that make it a very good tool for localizing Help content. I already mentioned the TMX import into the term base and the support for context based on another column in the Excel file or an attribute in the XML file, I’d like to mention the automated concordancing feature that was inspired by one of our translation jobs – in our earlier lives as translators – where TM management (another issue I could talk about for hours) was virtually non-existent. I don’t want to name the end-client and the LSP we got this from (they are both very reputable and well-known in localization), but basically to translate the help of version 8 of a well-known application we only got a TM that contained version 2 to 7 of the same application. No terminology, no localized software strings for version 8, nothing. We spent hours to find out what screen caption has been translated before and what expressions did we have to coin, because – as it is with software – quite a few of them were 8-10 words long, and of course developers make changes to these every now and then, changing one or two words maximum, adding a few words to the end, etc. The automated concordance automates this manual process: it automatically gives you the longest multiword expressions that appear at least a given number of times in the translation memory. It does not give you the translation in most cases, but if you select it, it opens the concordance window with the right expressions. And yes, the concordance can look for a series of words. So basically we don’t want to take away business from the excellent software localization tools, but we definitely want to be the best technology for translating help and manuals.

[Nick] Do memoQ and Kilgray offer workflow technology allowing supplier and clients in the localisation chain to work together online?

[István] Our workflow is a linguistic one, and not a highly structured one. We coined two terms. For us, horizontal workflow means when people work together on the same task. Vertical workflow is the traditional workflow, passing along the files between different people doing different jobs. memoQ is excellent in helping people work together on the same task and has a lot of workflow tools such as moderated term bases, simultaneous translation and proofreading, different forms of review, communication and knowledge bases, etc. From the point of view of traditional workflows, we only cover translation and review – items that happen within the tool. There’s no way to integrate things like source text review, DTP or settlements into memoQ. However, the extensive set of APIs enable integration with workflow tools, and at this point I have to mention that both Beetext Flow and Plunet Business Manager do a great job when it comes to deep integration. They can both take care of the entire process, and generate and maintain the projects automatically in memoQ. One of the things we are putting a lot of emphasis on nowadays is client review. I think memoQ is one of the best tools for this, but there is still a lot of room for improvement.

[Nick] Could you say a few words about the memoQ support network? How can new users avail of the experience of other users and if necessary receive support from Kilgray directly?

[István] Here are a couple of interesting resources: http://rc.kilgray.com – the Resource Center that contains training videos, guides, filter configurations for XML-based file formats, but also interesting articles on general topics such as TM management, technology purchase pitfalls, etc. for people and companies not using memoQ.

The memoQ Yahoo! Group (http://tech.groups.yahoo.com/group/MemoQ/) offers the expertise of other users but we also contribute often, and hey, you have the best experts of the competition also there and they often contribute too.

There is a memoQ wikibook too, and the forums on proz.com and other sites can also be interesting.

If direct support is required, it’s primarily through our support email address – please don’t publish the address directly on your website, we don’t want more spam there, but it’s at kilgray.com.

[Nick] Is it too early to ask you about roadmap? What are you plans for memoQ?

[István] It’s not too early at all, but I’m afraid I can’t tell much about the big improvements at this point. One thing is for sure – after 4.0, we will relax a bit and iron out any rough edges that may have remained in this brand new tool. One of the things that many users asked for and will be there in 4.1 (or whatever the final version number will be) is the bilingual DOC table format for review with comments. But one thing is for sure, you can expect another major version with a huge new resource in 2010.

[Nick] This has been a very informative interview. I thank you for your time and detailed answers and look forward to reviewing memoQ4 in the new year!

Posted in Interviews, Kilgray, memoQ | Tagged: , , , , , , , , , , , , , , , , , , | 3 Comments »

SDL Trados Studio 2009: The Compatibility Questions

Posted by Nick Peris on July 21, 2009

SDL Trados Studio 2009: the Compatibility QuestionsOne by one, SDL continue to address obstacles to our upgrade decisions. Earlier today, one of their webinars tackled the critical topic of Compatibility in Translation Supply Chain. A recording will be available at www.sdl.com, but here is a quick summary for our convenience.


This feature is not included in the recent release of SDL Trados Studio 2009. It is planned as an upcoming update, but until then SDL Trados WinAlign or SDL Align from the Trados 2007 Suite must be installed to perform alignment work.
Once the alignment performed in Trados 2007, export to Translator’s Workbench TXT, and import into a Workbench or SDL Maintain TM respectively.
That TM can then be upgraded to a Trados Studio 2009 TM (.sdltm). The export can also be imported directly into an sdltm but with implications regarding TM settings (see section below).

Translation Memories

Upgrading old TMs

Old TMs and bilingual files can be upgraded (File and Server-based supported).
TMX can be imported directly into sdltm, but if imported into tmw or mdb first, the TM settings can be imported into the sdltm.
3rd party TMX may not support this path fully, as they may contain settings specific to the CAT tool used to create them.
The Upgrade Translation Memories wizard in Trados Studio 2009 can batch process various TM formats for various language pairs simultaneously. A Custom option lets you rename the TM output files if required. Segmentation rules can also be imported. Translation Units can be filtered out by field (e.g. you can choose not to include TU’s tagged as “Not approved”).
You can also choose to output as many as TMs as you input, or merge same language pairs independently of their TM formats.

Publishing new TMs to Trados 2007 users

Export to TMX ensures vendors and colleagues who are using Trados 2007 can use your TMs. But this removes support for features like Context Match because information on previous segment, style…is only carried in sdltm.

Creating new TMs from old bilingual files

Importing ttx or itd directly into sdltm (batch) allows Context information to be added (this process however will not carry over any TM setting). It’s a case of either or.

Termbase compatibility

MultiTerm 2007 Termbase can be opened directly and automatically upgraded by MultiTerm Desktop 2009 (it’s one-time operation obviously).
Termbase from earlier versions of MultiTerm have to be converted into xml first, using SDL MultiTerm Convert, before they’re imported into a MultiTerm Desktop 2009 Termbase (.sdltb). Selecting
Catalog-Export allows to export using the Default Export Definition, to export to xml (which can be used by a user with MultiTermT2007)

Bilingual files

TTX and ITD can be opened directly. They will be converted to sdlxliff (e.g. filename.doc.ttx.sdlxliff)
At the end of project they can be saved back to TTX or ITD using
Save Target As. Use select
TRADOStag Document to save as ttx (requires SDL Trados 2007 Suite).

Tag settings files

SDLX and Trados settings files can be upgraded. To do so go to
Tools-Options-File Types- select file type and click Copy to duplicate the default settings file in Trados Studio 2009. Browse to save location and move your new settings file up and down the list to set its priority against the original one. Import the legacy settings

into the new File type setting you created.


Compatibility with SDL TMS will be implemented, as soon as integration is available. The date is unconfirmed and SDL advise to stick to SDL Trados 2007 Suite TM, Bilingual and TermBase formats for the time being.

Compatibility with MultiTerm Online will only occur with the upcoming release of MultiTerm Server 2009.

Posted in Beginner's Guide, SDL Trados, SDL Trados Studio 2009 | Tagged: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment »

SDL Trados Studio 2009: Installation Guide

Posted by Nick Peris on June 9, 2009

SDL Trados Studio 2009 now available!

As previously announced, SDL released the new version of Trados late last week. To support the launch, the SDL Trados Support team have published some information about installation which I’m relaying here.

System Requirements

Pentium IV Dual Core
Large screen resolution (1280*1024)
Windows XP SP2, Windows Vista SP1 (32-bit only for both)

(more details on the SDL Support site)


  1. Return your SDL Trados 2007 Suite Freelance (not Professional) activation code from the License Manager (view Activated License, select it, click Return License). This is a requisite before Trados Studio 2009 upgrade becomes available from your SDL account (due to the upgrade discount).
  2. Uninstall beta/rc version (including manually for some files).
  3. Uninstall any previous version of MultiTerm.
  4. Ensure you have installed SDL Trados 2007 Suite (version 8.2.863 or 8.3.863). This is a pre-requisite to allow TM upgrade and support for ttx and itd in SDL Trados Studio 2009. A full and permanent version of Trados 2007 Suite is available from your SDL account if you have purchased or upgraded to SDL Trados Studio 2009. More info on this is available on the SDL Knowledge Base and ProZ.


  1. Run the SDL Trados Studio 2009 installation (required .NET 3.5 platform included).
  2. After completion, the SDL Product Activation wizard appears. It lets the user select between Buy, Purchased and Trial and then the license type (incl. License Server configuration).
  3. Run the SDL MultiTerm 2009 Desktop (bundled with all versions of Studio 2009 – SDL MultiTerm 2009 Extract is sold separately).


At first run you can select a Profile depending on your keyboard shortcut preference:

  • Default: for new users
  • SDL Trados: for users of previous Trados versions
  • SDLX: for users of previous Trados versions

The rest of the configuration is automatic, and subsequent starts will be faster.


Winalign 2009 is not released yet. It will be provided for free to Studio 2009 license holders who in the meantime can use the version bundled with Trados 2007 Suite.

License server has not been updated, the existing version works with Trados Studio 2009.

AutoSuggest is included with every license of Studio 2009, but creating dictionaries requires a paying add-on (currently bundled for free for a limited time)

Posted in Beginner's Guide, SDL Trados, SDL Trados Studio 2009 | Tagged: , , , , , , , , , | Leave a Comment »

SDL @ Guinness: Trados Studio 2009 Q&A

Posted by Nick Peris on May 15, 2009

SDL Trados Studio 2009

The SDL Roadshow was in Dublin yesterday.

The “cream” of Ireland’s Localisation community was treated to a big day of product demos and slideshows at the home of the black stuff: the Guinness Storehouse.

As I made my way through Guinness town under a refreshing morning drizzle, I wondered for a minute how the pungent aromas of the early brewing activity would agree with the power breakfast I had had not so long ago.

This was soon to be forgotten however, thanks to a flying start to the proceedings provided by SDL’s Internal Training Manager, Tracey Byrne. Her performance was followed by a few other SDL presentations, as well as a case study on TMS by LSP partner VistaTEC. By the time we reached the Gravity Bar (it must have been 17:59) for some last minute networking opportunities, I think it’s safe to say we were all satisfied by a great event and a fine venue.

There was a lot of information provided throughout the course of the day and I will be releasing separate articles on SDL Passolo 2009 and SDL MultiTerm 2009 soon. What follows below is more directly related to SDL Trados Studio 2009, and what is new or adds to my Preview article. I’m presenting it in a Q&A structure which I hope will be practical to anyone looking for information on specific features, and an easy read for anyone wishing to go through it all. Sláinte!

What is the release date for SDL Trados Suite 2009?

The development cycle has reached Release Candidate stage and SDL are working towards an end of June release target.

Have the development team taken user feedback into account?

Yes, 80 ideas for Trados and 16 for MultiTerm are a reflection of user suggestions on ideas.sdltrados.com

Are TagEditor and Workbench gone?

Yes, Trados Studio combines aspects of SDLX and Trados into a fully integrated User Interface. Even MultiTerm, which still installs separately even though it is bundled with Trados Studio, now offers full functionality from within the Studio UI. SDLX, Workbench and TagEditor simply do not exist anymore.

What are the system requirements?

Here’s what SDL Marketing are saying on the subject of System Requirements:

“SDL Trados Studio supports Microsoft Windows XP and Windows Vista. As minimum requirements, we recommend a Pentium IV-based computer with 1 GB RAM and a screen resolution of 1280×1024. For optimum performance, we recommend 2 GB RAM and a more recent Pentium or compatible processor with a higher screen resolution.”

Please note that this is still subject to change until closer to the launch in June.

What is RevleX™?

It is a new XML-based TM engine. SDL Trados Studio 2009 uses new file formats for bilingual files (.sdlxliff), translation memories (.sdltm) and termbases (.sdltb). It brings together a slew of new features such as Context Matches, AutoPropagation, AutoSuggest™, Multiple TM support etc.

How does AutoSuggest work?

AutoSuggest is an inline predictive text-like feature which provides suggestion from TM, Termbase or dictionaries as you type. Suggestions appear in a context menu, with an icon clearly indicating whether they come from the TM or Termbase etc.The user can customize the maximum number of entries offered. Suggestions start appearing from the first letter typed and keep updating until you select one or finish typing the word.

Can you turn AutoSuggest off?

I’ve also heard this question about Alchemy Catalyst 8.0‘s ezType™. Perhaps from the same person?. The answer is Yes (in both cases), but developers have spent brain cells trying to make these features work in a non-intrusive yet efficient manner so you should probably give it a fair go!

Are Multi-lingual XML files supported?

Bilingual xliff will be supported but there seems to be a question mark on multi-lingual, and SDL said they’d follow-up with me once it’s clarified.

What are the improvements to format filters?

Main progress has been with PDF, XML, FrameMaker and inDesign.

How does the Upgrade TM functionality work?

Trados Studio will convert your old TM into the new format. In the current implementation this requires for the version used to create these TMs to also be present on the same machine. The alternative is to extract the TM on the machine that has the old version and import the content back into a Trados 2009 TM. I was also told that this may yet change and they may be able to include the components of the old version required for TM conversion in Studio 2009. Watch this space!

How is navigating big files in Trados Studio ‘s Editor improved compared to TagEditor or even Trados-aided Word?

The left panel in UI lists the headers and lets you click them to jump to a particular area in the document.

How does the Editor’s Real-Time preview work?

You need to manually generate the preview once. It uses a built-in stylesheet to simulate the end-result. This does not work on DTP file formats.

Can I lock segments in the Editor?

Yes. Context Matches (CM) are locked by default, but the PM can also manually lock other segments.

How is XLIFF supported?

Standard XLIFF are directly supported. The new default format for Trados bilingual files is .sdlxliff which is a proprietary format developed from XLIFF with additional functionality relating to RevleX™

How does QuickPlace work?

To apply formatting, highlight the word or group of words in the target segment, press CTRL + comma. Choose the required formatting from the inline dropdown list. If there is more than one to apply in a segment, QuickPlace will try to guess which is most likely required and offer it at the top of the list. Alternatively you can also hold CTRL, highlight the formatted text in the source segment, and then highlight the text to be formatted in the target segment. Similar applies to Placeables such as figures, measurements etc.

Is there Real-Time verification in the Editor?

Yes. If an error is detected, an icon will appear in the notification area between the source and target segments. The error message can be viewed in the tooltip of this icon or in a dedicated message panel. In case of False positive, simply remove the warning.

Does Trados Studio 2009 support TTX files?

Yes for editing, no for creating.

Is cross-files AutoPropagate available?

No, not in the first release. But there is a workaround: Merge all project files into one.  Cross-file repetitions are also taken into account when creating a package if the “Recompute” option is selected.

Does the Merge feature support all file types?

Yes files of different formats can be merged together. Once merged they can still be viewed and worked on relatively independently.

What is new with Term recognition?

The Editor allows direct access to full MultiTerm functionality. Terms can be cross-reference by ID so if a term is edited, any other term previously linking to it for definition remains linked.

What is the workflow in a scenario where not all participant to a project have upgraded to Trados Studio 2009?

If the Project Manager has upgraded the translators, reviewers etc will have to upgrade in order to use the TMs, to open the bilingual files or use the Termbase. The Project Manager will be able to work with Trados 2007 files (creates a .ttx.sdlxliff) but not create them.

The only alternative is to provide TMX translation memories and not to pre-translate the deliverables.

Can the PM upload project packages through FTP using the Project panel in Trados Studio?

No. Project packages can only be email through Outlook. This is however optional, and FTP can always be done manually once Trados Studio has created said packages.

Can you import customer details?

Yes but only from Outlook.

Can multiple TMs be used in a project?

Yes multiple TMs and Termbases are supported. A priority order between TMs can be set and there is also an option to “Always use the best match”.

What’s new with fuzzy matches?

The fuzzy band values and their number are now fully customizable.

What reference material can be included into a package?

Package can contain global TM settings, Termbases, AutoSuggest dictionaries etc.

Does Perfect Match still exist?

No, it is replaced with Context Match (CM) but may be added back in a later release.

What does Create Package do?

  • creates a folder structure
  • creates a package per target language if the option is selected
  • lets the user define tasks for individual packages
  • recomputes wordcount or analysis for cross-file repetitions.

Are files locked for updates while packages are out for translation?

No. It would be a good suggestion for ideas.sdltrados.com, to mirror a functionality in SDL Passolo 2009.

What is the LSP partner program?

52 Language Service Providers have entered various levels of partnership with SDL. The objective is to create value for translation buyers, help LSP’s become experts at translation technology, and promote training and support.

When will training for Trados Studio 2009 be available?

Training for SDL Passolo 2009 is available now. Courses (including upgrade courses) for Trados Studio 2009 will be available at launch. There will be a split between a Translators and a PM path. There will also be a separate SDL MultiTerm 2009 course.

When will certification exams for Trados Studio 2009 be available?

End of September 2009.

Which training and certification path will be on offer?

For Translators:

  • Getting Started
  • Intermediate
  • Advanced
  • MultiTerm

For Project Managers:

  • SDL Trados Studio 2009 for Project Managers
  • SDL MultiTerm 2009 for Project Managers

Posted in SDL Trados, SDL Trados Studio 2009 | Tagged: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 5 Comments »

SDL Trados Studio 2009: Preview

Posted by Nick Peris on April 22, 2009

Start ViewHave you, like me, been slow to adopt Synergy? Do you maybe find it a little cumbersome or incomplete? Would you rather just open Workbench and TagEditor and get on with it? Or perhaps do you (or your clients) still find it easier to use Trados in conjunction with Microsoft Words?

Well, this may be about to change!

Earlier today, SDL conducted one of their very informative Webex meetings to announce a new version of Trados: SDL Trados Studio 2009. The release is due in June 2009, although “Trados 2009” is still in the last stages of development, so some of the features might yet change slightly.

The 1-hour short webinar comprised of 2 parts: a features highlight and a rapid but enlightening desktop-sharing software demo. Here is what I thought was worth bringing up to your attention: 

Feature highlights


This is actually quiet attractive and the reason why I brought up Synergy above. SDL seem to have come up with a truly integrated environment for editing, reviewing, terminology management, project management and all the aspects of Trados related work. No need to open a TM in Workbench, load a TermBase, open a TTX in TagEditor, a document in Word, or turn the coffee machine on.


  • New TM engine: the xml-based RevleX™. Among other things, it revives contextual match by liberating it from comparing old and new TTX files. Context Match works live, within any new document, and between files within a project.
  • AutoPropagation™ immediately translates repeated strings within a document once you have translated the first occurrence.
  • AutoPropagate

  • Searches can easily be run on both source and target segments.
  • Multiple TMs lookup is available.
  • AutoSuggest™: predictive text which leverages phrases rather than only segments from your TM as you type.
  • AutoSuggest

  • Real-Time Preview: check final look as you translate, without navigating to a different tab. This seems very good news for those translators who find Trados tends to disconnect sentences from the whole document and lead translated documents to become a collection of sentences rather than a wholesome piece of work.
  • QuickPlace™: improves text formatting, tags, placeables, variables management by providing it in-line.
  • DTP application support has been updated and PDF can now be edited directly.

Open platform

  • New XLIFF-based default format for bilingual files (.sdlxliff). Yes, this does mean the end of TTX files!
  • Improved TMX and TBX support.
  • Easy access to API for 3rd party applications.
  • Customisable User Interface (UI).


Software Demo

As I mentioned before, SDL Trados Studio 2009 builds on Synergy. The interface has the now familiar Visual Studio .net feel which we’ve seen in Synergy as well as other CAT tools.

From the point of view of a Trados user, as in a Workbench + TagEditor user, the integrated aspect really becomes more prominent and inevitable, but in a good way!

Tab views

Task History
As expected in a Visual Studio.net application, a number of tabs are available at the bottom left of the UI. Some are familiar, some not:

Project Status

  • Start: provides the general overview.
  • Projects: has new project status and Task History panels.
  • Files: navigation pane has My Tasks and Sent Tasks folders to promote standardised filing.
  • Reports: segment status.
  • Editor: contains the entire interactive translation environment (more in the dedicated section below).
  • TMs: preview, maintenance, update string, search from within the Trados Studio UI.



  • A document can be opened from the main UI by simply clicking Open Document. But there is also a Windows Explorer context menu shortcut, which seems very efficient compared to opening Workbench, then TagEditor like you would most likely do with your current version of Trados.
  • The Editor panel now has TM + Bilingual file+ TermBase + Previews all open at once.
  • Source and target segments appear in a very clear and tag-free left-right panel view. This immediately seemed much more welcoming than TagEditor.
  • Context Matches are flagged with a CM icon – not dependant on having a matching old ttx, also works live within new documents.
  • Formatting can still be copied from source to target.
  • Placeable and terms are offered in context (drop down like predictive text). No need to use arrow icons at the top of the UI (keyboard shortcuts still work).
  • AutoPropagate seamlessly pre-translates further occurrences of strings you have just translated. They are marked as Unconfirmed 100% (orange instead of green).
  • Term detected amd added

  • Full terminology functionality is also integrated, including adding to termbase.
  • A Review mode allows to filter by match type (e.g. display only Unconfirmed 100% matches within a document for batch review and sign off).
  • Editor can edit PDFs (but deliverable output isn’t PDF).

Project view (for PMs)

  • Project templates can be saved with a high level of customisation.
  • QA Checker is now in version 3.0.
  • TM options can be edited from here.
  • Dictionaries for AutoSuggest can be added.
  • Tasks can be assigned to users during project creation. This information is then included when packages (i.e. translation kits) are created.
  • Files can be merged, which creates a single .sdlxliff file out of potentially several file types.
  • Merged Files

  • Batch processing: TM tasks are processed simultaneously (analysis, pre-translate etc.)
  • Project package contents:
    Create Project Package

    • Can include Main (or Master) TM.
    • Can include an existing Project TM in a main package or create separate Project TMs if multiple packages (.sdlppx) are distributed.
    • Can link-up with Outlook to send automatically populated Handoffs emails.
    • Email Handoff

  • TMs view:
    • Can search through source and target.
    • Can upgrade existing TM.
  • Requires all participant to be using Studio 2009

Posted in News, SDL Trados, SDL Trados Studio 2009 | Tagged: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 15 Comments »

SDL Trados 2007: Quick Guide for the Complete Beginner

Posted by Nick Peris on April 14, 2009

This is a quick practical guide which was used when setting up the team of in-house translators I mentioned in my earlier post about Using Trados in Knowledge Base translation.

Everything in here is fairly low-level and is really designed to help someone get started immediately with their first translation, reviewing or bug fixing job in Trados.

SDL Trados 2007 consists of 3 modules

  1. Workbench is used to access the Translation Memory (TM), a database of existing translated sentences.
  2. TagEditor is the editing tool, where the translation is done.
  3. MultiTerm is an add-on (installed) which may be running in the background. It checks the segment currently being translated for English words or groups of words which may have a pre-approved translation.

Getting started

  1. Copy the TTX files (or English source files if TTX weren’t provided) and TM (5 files per language) to a folder on your local hard disk.
  2. Open the TM in Trados Workbench: double-click the file with extension .tmw or open Workbench and browse to it from the File-Open menu.
  3. Open the TTX (or source file) in Trados TagEditor: open TagEditor and browse to it from the File-Open menu or double-click the file if it’s already associated with TagEditor.
  4. Place your cursor in the English segment of the Translation Unit (TU) you want to translate.
  5. Click Open/Get Open/Get in the TagEditor tool bar.
  6. Edit the target segment of the TU (i.e. translate the part highlighted in yellow).
  7. Click Set/Close Set/Close to save your changes to this TU into both the TM and TTX.
  8. Save and close the TTX once it is fully translated.
  9. Start at point 3. above with the next TTX or source file.

Working with placeables

Most Placeables are tags contained within segments. Here is how Trados can help the translator with placeables:

  1. Open/Get Open/Get a TU.
  2. In Workbench, Placeables are underlined in blue (2 in the example below):Placeable in Workbench
  3. In TagEditor, put your cursor where the Placeable needs to be inserted into the target (yellow) area:Cursor
  4. Click Get Current Placeable Get Current Placeable.
  5. If there is more than one, use the Get Previous Placeable Get Previous Placeable and Get Next Placeable Get Next Placeable buttons as required.

Working with terms

If MultiTerm is running in the background, Trados is able to detect Terms listed in a dictionary and suggest their approved translation. Here is how to use this feature:

  1. Open/Get Open/Get a TU.
  2. In Workbench, Terms are over-lined in red (2 in this example):Term in Workbench
  3. In TagEditor, put your cursor where the Term needs to be inserted:Cursor
  4. Click Get Current Term Get Current Term.
  5. If there is more than one, use the Get Previous Term Get Previous Term and Get Next Term Get Next Term as required.

Tip: for more information on the Current Term, double-click the book icon beside the Term on the right Term Windowhand-side of Workbench. This will open a MultiTerm window where you can see more details about the Term (e.g. definition, product category etc. depending on how the TermBase was set), and browse the TermBase for other Terms.

Other useful buttons

  • Open Open: opens the TU in TagEditor without searching for a match in the TM.
  • Get Translation Get Translation: downloads a translation from the TM into the TU opened in TagEditor.
  • Restore Source Restore Source: removes the target segment (i.e. translation) from the opened TU.
  • Copy Source Copy Source: copies the source segment (i.e. English) into the target segment of the opened TU.
  • Set/Close next Open/Get Set/Close next Open/Get: uploads the translation from the current TU to the TM, closes the TU, opens the next TU and downloads any matching translation for the TM.
  • Translate to fuzzy Translate to fuzzy: translates all sentences in an English file opened in Tageditor, until it comes across a sentence with match less than 100% against the opened TM.
  • Close Close: closes a TU, saving changes made to the TTX, but without uploading the new translation to the TM.
  • Concordance Concordance: searches for an English word selected in a TTX, throughout all the sentences in the opened TM.

Troubleshooting tips

Open/Get button is grayed out

Using the Open/Get button in TagEditor requires a TM loaded in Workbench. Here is what to do if it’s grayed out: Greyed out Open/Get

  1. Ensure only one instance of Workbench is open.
  2. Ensure it has a TM open.
  3. If so, click the Connect to Workbench button in TagEditor: Connect to Workbench.
  4. If the issue is still not solved, close TagEditor, and re-open it.

TM won’t open in Workbench

Translation Memories are made up of 5 files per language and can only be opened one at a time. Here are the main errors that can occur when opening a TM:

  • Couldn’t obtain database lock: you are probably trying to re-open a TM in a second instance of Workbench.

    1. ensure only one instance of Workbench is open
    2. Go to its File menu
    3. Choose Open
    4. Browse to the TM you were trying to open.
    5. If this doesn’t resolve the issue the TM may be corrupted.
  • The system cannot find the file specified: one of the 5 files is missing.
    Solution: ensure the .iix and .tmw files are present in the location where you copied the TM.
  • Matrix Error: (null), data file: one of the 5 files is missing.
    Solution: ensure the .mdf and .mtf files are present in the same location as the .tmw you are opening.
  • Database corrupt! Run export, create and new TM and reimport: one of the 5 files could also be missing.
    Solution: ensure the .mwf file is present in the same location as the .tmw you are opening.
  • While no valid license file is used or no dongle is connected, this application runs in demo mode: no available license
    Solution: ensure your Trados license is activated.

Posted in Beginner's Guide, SDL Trados, SDL Trados 2007 | Tagged: , , , , , , , , , , , , , , , , , , | 19 Comments »